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Emergency 0191 3871881
Out of hours 0191 469 6926
Durham Surgery 0191 3845115
Chester Le Street 0191 3871881

Covid-19 update: Client advice on what to do during the Coronavirus crisis

Video Consults

Speak to a vet online, from the comfort of your home

As part of the government’s plans to limit the spread of Coronavirus, the public are being urged to avoid social contact wherever possible. However, If your pet is due a consultation, we can arrange a video consult so you can speak to a vet without leaving the house.

How does it work?

The process is very simple, just follow these steps.

Step 1: Phone us and advise the receptionist that you’d like to arrange a video consultation.

Step 2: The receptionist will take some information from you and explain how the consultation will work. They’ll then arrange your video consultation over the phone (which includes taking payment).

Step 3: Your video consultation will take place at the arranged date and time. Your vet will advise you of the next steps you need to take.

Contact us to book

Do you think you need to visit a practice?

In response to the latest government guidelines, we are now only open for those patients that need immediate care, to avoid unnecessary suffering.

To read our advice on what constitutes an emergency, visit our Coronavirus advice page.

Emergency appointment advice
 

Practice information

Chester Le Street

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  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    9:00am - 4:00pm
  • Sun
    Closed

Emergency Details

Please call:

0191 3871881
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Find us here:

Pelton Fell Road Chester-le-Street Durham DH2 2NG
get directions with Google Maps
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Please call this number for emergencies:

0191 3871881

Durham Surgery

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  • Mon
    8:00am - 6:15pm
  • Tue
    8:00am - 6:15pm
  • Wed
    8:00am - 6:15pm
  • Thu
    8:00am - 6:15pm
  • Fri
    8:00am - 6:15pm
  • Sat
    9:00am - 12:30pm
  • Sun
    Closed

Emergency Details

Please call:

0191 3845115
Back

Find us here:

Dunleigh House Newcastle Road Crossgate Moor Durham DH1 4HZ
get directions with Google Maps
Back

Please call this number for emergencies:

0191 3845115